Legal
Terms of Service
Chapter 1 - General Provisions
Article 1 (Purpose)
The purpose of these Terms and Conditions is to define the rights, obligations, and responsibilities of the Company and The User in relation to the use of digital content (hereinafter referred to as "Content") and various services provided online by the Company.
Article 2 (Definitions)
The definitions of terms used in these Terms and Conditions are as follows:
1. The term 'Company' refers to an entity engaged in economic activities related to the Content industry and providing 'Content' and various services.
2. The term 'User' refers to both members and non-members who access the Company's website and use the Content and various services provided by the Company in accordance with these Terms and Conditions.
3. The term 'Member' refers to a user who has entered into an agreement with the Company and has been assigned a user ID by the Company, continuously receives information from the Company, and can continuously use the services provided by the Company.
4. The term 'Non-member' refers to a user who is not a member but uses the services provided by the Company.
5. The term 'Content' refers to data or information expressed in electronic form, such as signs, letters, voices, sounds, images, or videos, used on information and communications networks under Article 2(1) 1of the Act on Promotion of Information and Communication Network Utilization and Information Protection, and electronically produced or processed to increase utility in preservation and use.
6. The term 'User ID' refers to a combination of letters or numbers determined by the Member and approved by the Company for the identification and service use of the Member.
7. The term 'Password' refers to a combination of letters or numbers chosen by the Member in order to confirm the identity of the Member matching the ID assigned and protect privacy.
Article 3 (Offering of Identity Information, etc.)
The 'Company' shall post the contents of these Terms and Conditions, its name, the name of its representative, its business address (including the address where consumer complaints can be addressed), telephone number, facsimile number, email address, business registration number, telecommunication sales business registration number, and personal information manager on the initial screen of the online service so that The 'User' can easily access them. However, the Terms and Conditions may be made available to The 'User' through a linked screen.
Article 4 (Posting, etc. of Terms and Conditions)
① The 'Company' shall take technical measures to enable the 'Member' to print all of these Terms and Conditions and confirm their contents during the transaction process.
② The 'Company' shall install technical devices to allow the 'User' to query and receive responses regarding the contents of these Terms and Conditions.
③ Prior to the User’s agreement on these Terms and Conditions, the 'Company' shall provide a separate linked screen or pop-up screen to enable The 'User' to easily understand important contents such as withdrawal of subscription and refund conditions as stipulated in these Terms and Conditions.
Article 5 (Amendment, etc. of Terms and Conditions)
① The 'Company' may amend these Terms and Conditions within the scope that does not violate the Online Digital Content Industry Development Act, the Act on the Consumer Protection in Electronic Commerce, etc., and other related laws and regulations.
② In the event of amending the Terms and Conditions, the 'Company' shall notify The User of the amendment application date and reason for the amendment, along with the current Terms and Conditions, on the initial screen of the service for a substantial period starting at least 7 days before the amendment application date. Additionally, the Company shall send the amended Terms and Conditions to existing members via email.
③ Upon amending the Terms and Conditions, the 'Company' shall confirm whether the 'User' agrees on the application of the amended Terms and Conditions after the notification. If the 'User' does not agree on the application of the amended Terms and Conditions, either the 'Company' or the 'User' may terminate the Content use agreement. In this case, the 'Company' shall compensate the 'User' for any damages incurred due to the termination of the agreement.
Article 6 (Interpretation of Terms and Conditions)
Any matters not provided for in these Terms and Conditions and the interpretation of these Terms and Conditions shall comply with the Online Digital Content Industry Development Act, the Act on the Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the Guidelines for the Protection of Digital Content The User prescribed by the Minister of Culture, Sports and Tourism, other relevant laws and regulations, or customs.
Chapter 2 - Membership Registration
Article 7 (Membership Registration)
① Membership registration is concluded when the Company approves the application for membership after the 'User' has agreed on the contents of these Terms and Conditions and applied for membership.
② The membership application form must include the following information. Items 1 to 3 are mandatory, and the rest are optional.
1. Name and resident registration number or internet personal identification number of the 'Member'
2. 'ID (email address)' and 'Password'
3. Email address
4. Type of 'Content' to be used
5. Other information deemed necessary by the 'Company'
③ As a principle, the 'Company' approves membership applications from the above 'User'. However, the Company may not approve the following applications:
1. If an applicant has previously lost membership status under these Terms and Conditions
2. If an applicant uses a false name or another person's name
3. If false information is provided or the information requested by the Company is not provided
4. If any reason attributable to an applicant makes approval impossible, or if the applicant violates other general matters defined
④ The 'Company' may withhold approval if there is insufficient capacity in the service-related facilities or if there are technical or operational issues.
⑤ If membership registration is refused or is withheld in accordance with paragraphs 3 and 4, the 'Company' must notify the applicant. An exception is made if the 'Company' is unable to notify the applicant without its fault.
⑥ The time of the establishment of the membership registration contract is when the 'Company's approval reaches the 'User'.
Article 8 (Special Provisions Regarding Membership Registration of Minors)
① The 'User' under the age of 14 must sufficiently understand the purpose of collecting and using personal information, obtain consent from their parents or legal guardians, and apply for membership and provide their personal information.
② The 'Company' shall cancel or disapprove membership for The 'User' under the age of 14 who have not undergone the process of confirming consent from their parents or legal guardians.
③ Parents or legal guardians of the 'User' under the age of 14 may make a request to access, correct, or update the child's personal information, or may withdraw consent for membership registration. In this cases, the 'Company' must take necessary measures without delay.
Article 9 (Changes to Member Information)
① The 'Member' may access and modify their personal information at any time through the personal information management screen.
② If there are changes to the information provided during membership registration, the 'Member' must promptly inform the 'Company' of these changes online or by email or other means.
③ The 'Company' shall not be liable for any disadvantages arising from the failure to notify the 'Company' of changes as described in Paragraph 2.
Article 10 (The Member's Obligation to Manage 'ID' and 'Password')
① The 'Member' shall be responsible for managing their 'ID' and 'password' and shall not allow third parties to use them.
② If the 'Member' becomes aware that their 'ID' and 'password' have been stolen or used by a third party, they must immediately notify the 'Company' and follow the Company's instructions.
③ In the event that the Member fails to notify the 'Company' of such facts in accordance with paragraph 2, or fails to follow the 'Company's instructions even after the notification, the 'Company' shall not be liable for any disadvantages incurred.
Article 11 (Notice to the Member)
① When notifying the 'Member', the 'Company' may use the email address designated by the 'Member'.
② In the case of notifying all the 'Member', the 'Company' may post the notification on its bulletin board for at least 7 days instead of sending individual notifications in accordance with Paragraph 1. However, notifications regarding matters that significantly affect the 'Member's transactions shall be sent in accordance with Paragraph 1.
Article 12 (Withdrawal of Membership and Loss of Qualification, etc.)
① The 'Member' may request withdrawal from the 'Company' at any time, and the 'Company' shall process the withdrawal without delay.
② The 'Company' may restrict or suspend membership qualification if the 'Member' falls under any of the following:
1. If providing false information during registration
2. If failing to fulfill their obligation of paying the service fees and other liabilities incurred by the 'Member' in relation to the use of the services provided by the 'Company' by the due date
3. If interfering with other users' use of the 'Company's services or threatening the electronic commerce order by impersonating another person or disrupting information
4. If engaging in actions prohibited by laws or these Terms and Conditions or acting against public order and morals using the 'Company's services
③ After the 'Company' restricts or suspends membership qualification, if the Member repeats the same behavior more than twice or fails to take any corrective action for the reasons within 30 days, the 'Company' may terminate the membership qualification.
④ If the 'Company' terminates membership qualification, it shall cancel the member registration. In this case, the 'Company' shall notify the Member and provide an opportunity for explanation for a minimum of 30 days before canceling the member registration.
Chapter 3 - Content Use Agreement
Article 13 (Posting of the Content Information, etc.)
① The 'Company' shall clearly display the following items on the initial screen of the relevant Content or its packaging for easy understanding by the User:
1. Name or title of the 'Content'
2. Date of creation and display of the 'Content'
3. Name of the 'Content' creator (in the case of a corporation, its name), address, and telephone number
4. Contents, use method, use fee, and other use conditions of the 'Content'
② The 'Company' shall provide information for the User during the contract process regarding the devices compatible with each of the 'Content' and the minimum technical specifications required for use.
Article 14 (Establishment, etc. of Use Agreement)
① The 'User' applies for use through the following or similar procedures provided by the 'Company'. The 'Company' shall provide information for the 'User' to ensure accurate understanding and error-free transactions before the agreement is concluded.
1. Viewing and selection of the 'Content' list
2. Input of name, address, telephone number (or mobile phone number), email address, etc.
3. Confirmation of the contents related to actions taken by the 'Company' regarding the contents of Terms and Conditions and the 'Content' prohibiting subscription withdrawal
4. Indication of the confirmation or rejection of the matters specified in the above subparagraph 3 (e.g., mouse click)
5. Confirmation of the application for the Content use or consent on the 'Company’ confirmation
6. Selection of payment method
② The 'Company' may not accept or may withhold approval of the 'User's application for use if it falls under any of the following:
1. If the User's name is not real or uses someone else's name
2. If false information is provided or if the information requested by the Company is not provided
3. If a minor seeks to use the Content prohibited by the Juvenile Protection Act
4. If there is insufficient capacity in the service-related facilities or if there are technical or operational issues
③ The contract is deemed to have been concluded at the time when the 'Company's approval reaches the User in the form of a confirmation notification in accordance with Article 16 (1).
④ The 'Company's approval shall include information regarding the confirmation of the 'User's application, the availability of service offering, and the possibility of correction or cancellation of the application for use.
Article 15 (Special Provisions for Minors’ Use Agreement)
If minors under the age of 20 try to use paid services, the 'Company' shall take measures to notify them before the conclusion of the agreement that if they fail to obtain consent from their parents or legal guardians, or if they fail to obtain affirmation after the conclusion of agreement, the minors themselves or their legal guardians can cancel the agreement.
Article 16 (Notice of Receipt Confirmation, and Change and Cancellation of Use Application)
① The Company shall send a notice of receipt confirmation to the 'User' if there is a use application.
② Upon receiving the notice of receipt confirmation, the 'User' may make a request to change or cancel the use application immediately in case of discordance of the declaration of intention, etc. If there is the request from the 'User', the 'Company' must promptly process the request before offering the service. However, if the payment is already made, it is required to follow the provisions of Article 27 regarding subscription withdrawal, etc.
Article 17 (Obligations of the Company)
① The 'Company' must faithfully fulfill its obligations to exercise rights and perform duties as prescribed by laws and these Terms and Conditions in good faith.
② The 'Company' must establish a security system to protect personal information (including credit information) in order for the 'User' to use the Content safely and shall comply with the personal information protection policy.
③ The 'Company' shall take measures to allow the User to check their content use and payment details frequently.
④ If opinions or complaints raised by the 'User' regarding the Content use are deemed valid, the 'Company' shall address them without delay. The 'Company' shall deliver the process and results of handling the opinions or complaints raised by the 'User' through bulletin boards or electronic mail.
⑤ The 'Company' shall compensate the 'User' for the damages incurred due to violations of the obligations set forth in these Terms and Conditions.
Article 18 (Obligations of the User)
The 'User' must not engage in the following acts:
1. Providing false information when applying for or modifying information
2. Impersonating others
3. Altering information posted by the 'Company'
4. Transmitting or posting the information prohibited by the 'Company' (e.g., computer programs)
5. Infringing upon the copyrights or other intellectual property rights of the 'Company' or third parties
6. Damaging the honor of the 'Company' or third parties, or interfering with business activities
7. Disclosing or posting obscene or violent language, text, images, sounds, or any other information that violates public order or morals on the 'Company's website
8. Engaging in other illegal or unfair acts
② The 'User' must comply with relevant laws and regulations, the provisions of these Terms and Conditions, precautions related to use guideline and the 'Content', and notices and other matters provided by the 'Company', and must not engage in any act that interferes with the 'Company's business.
Article 19 (Payment Methods)
The payment methods for the use of the 'Content' are allowed to be conducted through the following methods. However, the 'Company' shall not charge any additional fees for the User's payment method.
1. Various account transfers, such as phone banking, internet banking, and mail banking
2. Various cards for payment, such as prepaid cards, debit cards, and credit cards
3. Online bank transfer without an account
4. Payment via electronic currency
5. Payment via the points provided by the Company, such as mileage
6. Payment via the gift certificates that have been contracted with the Company or acknowledged by the 'Company'
7. Payment via telephone or mobile phone
8. Payment via other electronic payment methods
Article 20 (Offering and Suspension of Content Service)
① Content service is provided 24 hours a day, 365 days a year as a principle
② The 'Company' may temporarily suspend the offering of content services due to maintenance, replacement, malfunction of information and communication equipment including computer, communication interruption, or other significant reasons related to operation. In this case, the 'Company' shall notify the User in accordance with Article 11 [Notice to the 'Member']. However, in unavoidable circumstances where the 'Company' fails to give a prior notice, notification may be made afterwards.
③ The 'Company' compensates for damages incurred by the 'User' due to the temporary suspension of content services without justifiable reasons. However, this shall not apply if the 'Company' proves that there was no intent or negligence.
④ The 'Company' may conduct regular inspections if it is necessary to offer content services, and the inspection time shall be announced on the service offering screen.
⑤ If the 'Company' becomes unable to provide content services due to reasons such as a change in business category, abandonment of business, or integration between companies, the 'Company' shall notify the 'User' in accordance with Article 11 [Notice to the 'Member'] and shall compensate the 'User' according to the conditions initially provided by the 'Company'. However, if the 'Company' fails to notify the compensation criteria or if the notified compensation criteria are deemed inappropriate, the 'Company' shall pay the User’s mileage or accumulated points in kind or in cash.
Article 21 (Changes to Content Services)
① The 'Company' may change the content services provided for operational or technical reasons if there are justifiable grounds.
② If the 'Company' intends to change the contents, use methods, or hours of content services, it shall post the reasons for the change, and the contents and offering date of the service to be changed on the initial screen of the relevant content for at least 7 days before the change.
③ In the case of paragraph 2, if the changed contents are significant or disadvantageous to the User, the 'Company' shall notify the 'User' receiving the relevant content services through the method specified in Article 11 [Notice to the 'Member'] and obtain their consent. In this case, the 'Company' shall continue to provide the service before the change to the User who refuse consent. However, if such service offering is not possible, the agreement may be terminated.
④ The 'Company' shall compensate the 'User' for any damages incurred due to changes in services under paragraph 1 or termination of contracts under paragraph 3.
Article 22 (Information Offering and Advertisement Posting)
① The 'Company' may provide the Member with a variety of information deemed necessary by the 'User' during their content use via notices or electronic mail, etc. However, the Member may refuse to receive such information at any time via electronic mail or other means.
② If the 'Company' intends to transmit the information under paragraph 1 via telephone or facsimile, it shall obtain prior consent from the Member before transmission.
③ The 'Company' may post advertisements on content screens, homepages, electronic mails, etc., regarding the offering of the services of the Content. The Member who receives such advertisements via electronic mail or other means may refuse to receive them from the 'Company'.
Article 23 (Deletion of Posted Materials)
① If there are posted materials harmful to juveniles in violation of the Act on Promotion of Information and Communication Network Utilization and Information Protection, the 'Company' shall delete them from the bulletin board without delay. However, this does not apply to bulletin boards enabled to be accessed only by the 'User' aged 19 and above.
② Individuals whose legal interests are infringed due to information posted on bulletin boards operated by the 'Company' may request the 'Company' to delete such information or publish a rebuttal. In this case, the 'Company' shall take necessary measures without delay and notify the applicant immediately.
Article 24 (Ownership of Copyrights, etc.)
① Copyrights and other intellectual property rights to the works created by the 'Company' belong to the 'Company'.
② Copyrights and other intellectual property rights to the works provided under service contracts by affiliate companies belong to the respective providers.
③ The User shall neither exploit for profit nor provide to third parties the information obtained through the use of services provided by the 'Company' and subject to intellectual property rights owned by the 'Company' or providers by reproducing, transmitting, publishing, distributing, broadcasting, etc., such information without prior consent from the 'Company' or providers.
④ If the 'Company' uses the work created by the User according to agreements, it shall obtain permission from the 'User' concerned.
Article 25 (Personal Information Protection)
① The 'Company' may collect the minimum necessary information required for the User’s content use, in addition to the information provided in the application form under Article 7 (2). In this regard, the User must truthfully disclose the requested information to the 'Company'.
② When collecting personally identifiable information of the 'User', the 'Company' shall obtain the relevant User's consent.
③ The 'Company' shall neither use nor provide to third parties the information provided by the 'User' in the application process or collected under Paragraph 1 for purposes other than the intended purpose without the 'User's consent. In case of violation, all responsibilities lie with the 'Company'. However, exceptions apply in the following cases:
1. When the 'Company' provides information in a form that cannot identify specific individuals for statistical analysis, academic research, or market research.
2. When there is need for fee settlement related to the offering of the 'Content'
3. When there is need for identity verification to prevent identity theft
4. When there are unavoidable reasons in accordance with the provisions of the Terms and Conditions or laws
④ When the 'Company' needs to obtain the 'User's consent under Paragraphs 2 and 3, it must specify and notify the 'User' of the matters specified in Article 22 (2) of the Act on Promotion of Information and Communication Network Utilization and Information Protection, such as the identity of a personal information manager (affiliation, name, telephone number, and other contact information), purposes of information collection and use, and matters related to providing information to third parties (information on third parties, purposes of offering, and the contents of the information to be offered).
⑤ The 'User' may withdraw their consent under Paragraph 3 at any time.
⑥ The 'User' may make a request to view and correct errors in their personal information held by the 'Company' at any time, and the 'Company' shall be obliged to take necessary measures without delay. Until the errors are corrected as requested by the 'User', the 'Company' shall not use the personal information.
⑦ The 'Company' shall minimize the number of administrators for personal information protection, and shall be liable for any damage to the 'User' when the 'User’s personal information including credit cards and bank accounts is lost, stolen, leaked, altered, etc.
⑧ The 'Company' or those who receive personal information from the 'Company' may use the personal information within the scope agreed upon by the 'User', and shall promptly destroy the personal information once the purpose has been achieved.
⑨ The 'Company' shall make efforts to protect the 'User’s personal information in accordance with relevant laws, such as the Act on Promotion of Information and Communication Network Utilization and Information Protection. The protection and use of personal information are subject to relevant laws and the 'Company's privacy policy.
Chapter 4 - Subscription Withdrawal of Content Use Contract, Cancellation and Termination of Contract, and Restriction of Use
Article 26 (Subscription Withdrawal and Contract Cancellation and Termination of the User)
① The 'User' who have entered into a contract with the 'Company' regarding the use of content may withdraw their subscription within 7 days from the date of receiving the notification of receipt confirmation. However, the right of withdrawal may be restricted if the 'Company' has taken any of the following measures:
1. If the impossibility of withdrawing the subscription for the 'Content' is included in the display information
2. If a trial product has been provided
3. If temporary or partial use methods have been provided
② The 'User' may cancel or terminate their content use contract within 3 months from the date of receiving the supplied content or within 30 days from the date when they knew or could have known the following reasons:
1. If the agreed-upon content in the service contract is not provided
2. If the provided content differs significantly from the display or advertisement
3. If normal use is significantly impossible due to defects in the 'Content'
③ The withdrawal of subscription under paragraph 1 and the cancellation and termination of contract under paragraph 2 shall take effect when the User expresses their intention to the Company via telephone, email, or facsimile.
④ Upon receiving the 'User's expression of withdrawal of subscription or cancellation and termination of contract in accordance with paragraph 3, the 'Company' shall notify the 'User' of this fact without delay.
⑤ Before expressing the intention of cancellation and termination of contract due to the reasons under paragraph 2, the 'User' may demand a reasonable period for the remedy of defects in the complete 'Content' or service use.
Article 27 (Effects of the Withdrawal of Subscription and Cancellation and Termination of Contract by the User)
① The 'Company' shall refund the payment in the same manner as the payment of the price within three business days from the date when the User expressed the intention to withdraw the subscription or from the date when the User responded to the notice of cancellation and termination of contract. If it is not possible to refund in the same manner, the 'Company' shall notify the User in advance. In this case, if the 'Company' delays the refund to the User, it shall pay the User the delay interest calculated by multiplying the delay interest rate specified by the Fair Trade Commission during the delay period.
② When refunding pursuant to paragraph 1, the 'Company' may deduct the amount corresponding to the benefits obtained by the User from the service use.
③ In refunding the above payment, if the 'User' has made the payment for goods or services by using such payment methods as a credit card or electronic money, the 'Company' shall promptly request the business operator who provided the payment method to suspend or cancel the claim for payment for the goods or services. However, this may not be the case if deduction of the amount specified in paragraph 2 is necessary.
④ If the 'Company', the recipient of the payment for the 'Content', etc., and the party who entered into the 'Content' use contract with the User are not the same entity, each of them shall be jointly liable for the performance of obligations related to the refund caused by the withdrawal of subscription or cancellation of termination of contract.
⑤ The 'Company' shall not claim penalty or damages from the 'User' on account of withdrawal of subscription. However, the cancellation and termination of the contract by the User does not affect the claim for damages.
Article 28 (Cancellation and Termination of Contract and Restriction of Use by the Company)
① If the 'User' commits acts specified in Article 12 (2), the 'Company' may cancel and terminate the contract or restrict the service use without prior notice.
② Cancellation and termination under paragraph 1 shall take effect when the 'Company' expresses its intention to the 'User' in accordance with the notification method determined by the 'Company'.
③ The 'User' may file an objection to the cancellation and termination, or restriction of use by the 'Company' in accordance with the procedure specified by the 'Company'. If the Company acknowledges that the objection is valid, it shall immediately resume the service.
Article 29 (Effects of Cancellation and Termination of Contract by the Company)
The effects of cancellation and termination of the service contract due to the 'User's fault shall comply with Article 27. However, the 'Company' shall refund the payment in the same manner as the payment of the service fee within seven business days from the date when the 'Company' expressed its intention to cancel and terminate the contract.
Chapter 5 - Overpayment, Compensation for Damages, etc.
Article 30 (Overpayment)
① In the event of overpayment, the 'Company' shall refund the entire amount of the overpayment in the same manner as the payment of the service fee. However, if it is not possible to refund in the same manner, the 'Company' shall notify the 'User' in advance.
② If overpayment occurs due to the 'Company's fault, regardless of contract costs or fees, the 'Company' shall refund the entire amount of the overpayment. However, if overpayment occurs due to the User's fault, the 'User' shall bear the reasonable costs incurred by the 'Company' in refunding the overpayment.
③ If the 'Company' refuses to refund the overpayment claimed by the User, the 'Company' shall bear the burden of proving that the service fee was properly charged.
④ The 'Company' shall handle the refund process of overpayment in accordance with the Digital Content User Protection Guidelines.
Article 31 (Compensation for User Damages due to Content Defects, etc.)
The 'Company' shall handle matters regarding the criteria, scope, method, and procedure for compensating user damages due to content defects, etc. in accordance with the Digital Content User Protection Guidelines.
Article 32 (Exemption of Responsibility)
① The 'Company' shall be exempted from liability for providing the 'Content' in the event of force majeure or equivalent circumstances that prevent the offering of the 'Content'.
② The 'Company' shall not be liable for any disruption in content use due to the 'User's fault.
③ The 'Company' shall not be liable for the reliability, accuracy, or other aspects of the information, data, or facts posted by the 'Member' regarding the content.
④ The 'Company' shall not be liable for disputes arising between users or between the 'User' and third parties through the mediation of the 'Content'.
Article 33 (Dispute Resolution)
In the event of a dispute, the 'Company' shall take appropriate and prompt measures by reflecting the 'User's legitimate opinions or complaints. However, if prompt resolution is difficult, the 'Company' shall notify the User of the reasons and the schedule for resolution.